Future Inns Cardiff Bay, Cardiff (United Kingdom) - Deals & Reviews

Overall very good value for money and easy parking. Fantastic location, next to a very busy road and easy to access to city centre

The reception staff was doing a nice job. Liked room service too. The Flourish is just next door to the hotel.

Very clean comfortable room, Really close to Cardiff bay and Nice to have the train station nearby. parking is useful, great value for money

We would love to go back next year. The bed was comfortable. Having access to the pool was great. Cardiff Bay neighbourhood was worth exploring. Plus, we were 20 mins by foot from mermaid quay.

hotel was clean and central for what we required

Comfortable bed. Air-conditioned room.

Dried up breakfast (why can't hotels cook fresh !) Broken lights. Lack of information about internet/film choices, Very hot corridors and lift

It was a ideal location for exploring cardiff bay as well as the rest of cardiff, easy acces to main roads. Pleasant dining room with spacious windows. . The staff were friendly and very helpful, an enjoyable stay.

The choice at breakfast was a bit limited in respect of cereals and fruit. Did not need an ironing board it took up valuable space in the wardrobe

Everything was really good from our arrival to departure we had a king suite excellent, breakfast excellent the facilities in the room brilliant.

Maybe if anything would like to have been able to book in earlier but thats being hyper critical

The rooms were quiet and spacious. The bathroom contained a good shower.

We checked into a double room to find we had only been given one set of towels and had to return to reception to ask for an additional set. These were not provided straight away so we could not both shower before going out that evening. We also found there was a massive crack in one of the mugs - we left a note the next morning for housekeeping identifying this and the mug was taken away but not replaced! Again we had to go down to reception to ask for a replacement. The reception staff that evening (25.06.11) were rude and did not take my complaint seriously, laughing about it. The room was also incredibly stuffy and hot as the air conditioning does not have a setting below 19 degrees. I have stayed at Futures several times and throroughly enjoyed my stay but unfortunately I will not be staying here again - too many unsatisfactory points for such an expensive hotel.

Comfortable spacious room (we had "suite " 401/402) large comfortable bed

Hard uncomfortable pillows ,price of breakfast

Location

First room smelled of smoke and keycard didn't work. Room was changed but key card still didn't work. Internet keypad didn't work - advised reception and they said they would change the keypad. Returned later and this still hadn't been done - had to ask again. Tables in bar hadn't been wiped clean. Overly expensive for average hotel

Good location for access to facilities at the Bay

Poor service at breakfast and long wait. More breakfast staff needed.

very clean and modern and friendly staff

Ease of access into cit centre

Very good location - easy access to buses etc. Reception staff were very helpful.

No bedside cabinet on one side. Thomas restaurant was rather pricey.We much preferred the Plymouth Future Inn.