Future Inn Cardiff

hotel was clean and central for what we required

Comfortable bed. Air-conditioned room.

Dried up breakfast (why can't hotels cook fresh !) Broken lights. Lack of information about internet/film choices, Very hot corridors and lift

It was a ideal location for exploring cardiff bay as well as the rest of cardiff, easy acces to main roads. Pleasant dining room with spacious windows. . The staff were friendly and very helpful, an enjoyable stay.

The choice at breakfast was a bit limited in respect of cereals and fruit. Did not need an ironing board it took up valuable space in the wardrobe

Everything was really good from our arrival to departure we had a king suite excellent, breakfast excellent the facilities in the room brilliant.

Maybe if anything would like to have been able to book in earlier but thats being hyper critical

The rooms were quiet and spacious. The bathroom contained a good shower.

We checked into a double room to find we had only been given one set of towels and had to return to reception to ask for an additional set. These were not provided straight away so we could not both shower before going out that evening. We also found there was a massive crack in one of the mugs - we left a note the next morning for housekeeping identifying this and the mug was taken away but not replaced! Again we had to go down to reception to ask for a replacement. The reception staff that evening (25.06.11) were rude and did not take my complaint seriously, laughing about it. The room was also incredibly stuffy and hot as the air conditioning does not have a setting below 19 degrees. I have stayed at Futures several times and throroughly enjoyed my stay but unfortunately I will not be staying here again - too many unsatisfactory points for such an expensive hotel.

Comfortable spacious room (we had "suite " 401/402) large comfortable bed

Hard uncomfortable pillows ,price of breakfast

Location

First room smelled of smoke and keycard didn't work. Room was changed but key card still didn't work. Internet keypad didn't work - advised reception and they said they would change the keypad. Returned later and this still hadn't been done - had to ask again. Tables in bar hadn't been wiped clean. Overly expensive for average hotel

Good location for access to facilities at the Bay

Poor service at breakfast and long wait. More breakfast staff needed.

very clean and modern and friendly staff

Ease of access into cit centre

Very good location - easy access to buses etc. Reception staff were very helpful.

No bedside cabinet on one side. Thomas restaurant was rather pricey.We much preferred the Plymouth Future Inn.

The rooms are large comfortable and clean, excellent service, good location.

Breakfast a bit pricey. Not accepting cash does'nt suit everyone.

Central location at cardiff bay

Good size, well appointed bedroom. Serve yourself breakfast restocked regularly rather than huge amounts stewing throughout service

For a family of four the location was ideal for a weekend trip to cardiff, we appreciated the value for money and spaciousness and cleanliness of the room, the parking was safe and secure and then because of the location we were able to discover cardiff bay and city on foot, the staff were extremely helpful and cheerful, which made our visit just that much more of a happy experience, our first visit to cardiff and we are certainly returning, have passed on a hearty recommendation to family and friends, thankyou